These are the five steps of the Design Thinking framework:
Empathize
Define
Ideate
Prototype
Test
- Focus on the user.
- Create solutions that address the user's problems.
- Collaborate with teammates across departments.
- Validate your designs.
- Iterate as needed to design the right user experience.
A user story is a one-sentence narrative told from a personaâÃÂÃÂs perspective. It should encapsulate who the user is, what they want to do, and why they want to do it. The following is a simple template for writing a user story:
As [type of user], I want to [action] so that [benefit].
A problem statement summarizes who the user is, what they need from a design, and why. The following is a simple template for writing a problem statement:
[Name of user persona] is a [type of user] who needs [type of user experience] because [benefits of user experience].
Scamper
Substitute, Combine, Adapt, Modify, Put to another use, Eliminate, and Rearrange.
Phases of a Design Sprint and how to participate in one
The goal of a design sprint is to solve a problem through designing, prototyping, and testing ideas with users.
Retrospectives - how to reflect on design sprints...
The Phases of a Design Sprint
- Understand
- Ideate
- Decide
- Prototype
- Test
Interviewing Users
- Meet the participants
- Conduct the Interview
- Take Notes
- Highlight compelling quotes
- Document observations about participants
- Consider recording interviews